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LEGAL DATA CONTINUITY™

Protect client information during attorney departures

Preserve a departing attorney's data, identify the client and matter information that should stay with the firm, and move validated content into the governed system before the account is closed.

Attorney departures need a repeatable data workflow

Not every client instruction or matter communication reaches the DMS. When information remains only in email, closing a departing attorney’s account becomes more than an administrative task.

Policy cannot show what remains

A filing policy sets expectations, but it cannot identify the client or matter information still held only in the departing attorney’s account.

Manual review is inconsistent

Reviewing the account item by item consumes lawyer or specialist time and can produce different results across reviewers.

The account stays open

Maintaining the account preserves access, but continues licensing, security, and administration for an identity no longer in active use.

Closing without separation creates risk

If the account closes before client and matter information is identified and routed, that information may become harder to find, govern, or transfer.

Preserve first, decide afterward

The first requirement is to keep potentially important information from disappearing before anyone can determine whether it belongs to the firm. Preservation creates the time and control needed to make that decision.

Preserve the attorney's data

Expireon™ provides an independent preservation environment where the departing attorney's data remains available while authorized reviewers evaluate what requires further action.

INDEPENDENT Held outside the attorney's account
AVAILABLE Data stays accessible after departure
CONTROLLED Access limited to authorized reviewers
Close the account on schedule

Preservation separates the timing of account closure from the timing of client data review, so IT can complete offboarding on its normal schedule.

ACCOUNTS Closed as planned
LICENSES Released on schedule
IT Offboarding stays routine
Review in the firm's own time

The firm takes the time it needs to work through what the attorney left behind, and decides what requires further action once the information is safe.

REVIEWERS Authorized people evaluate the data
TIMING Set by the firm, not the account deadline
OUTCOME Client information stays with the firm

How an attorney transition works

Attorney transition follows the Legal Data Continuity operating model through a firm-specific sequence. A confirmed departure triggers six handoffs from preservation through disposition.

Trigger & preserve Secure the account when departure is confirmed

A confirmed attorney departure or approved offboarding event starts the workflow. Preserve the account in Expireon before closure or scheduled deletion changes access to it.

Search Find client and matter information

Authorized personnel search for client and matter information that remains outside the firm’s governed repositories.

Validate Decide what stays with the firm

Reviewers determine what should remain with the firm, what should transfer elsewhere, and which governed destination should receive each population.

Export Route approved information

Move approved information to the DMS, another governed repository, or an authorized recipient.

Confirm Verify the transfer

Confirm that required information reached its destination and that any separate preservation requirements remain satisfied.

Dispose Apply the approved disposition path

Apply the firm’s retention and disposition procedures to the remaining population, with the decision and audit history recorded.

Find client and matter information outside the DMS

Once the account is preserved, Expireon supports search and classification across the preserved population, narrowing it so authorized firm personnel can evaluate what matters efficiently.

  • Client and matter | Client names, matter names and numbers, participants, email addresses, and domains
  • Content and source | Keywords, dates, file names, folder information, and other available source metadata
  • Historical context | Historical email addresses, account aliases, matter relationships, and original repository information
  • Long-term use | Preserved data stays interpretable if it needs to be searched again years later
find-client-and-matter-information-outside-the-dms

Route each population to its governed destination

Authorized reviewers evaluate identified information against firm policy, client requirements, matter structure, and existing records. Each population then follows its approved path: transfer, continued preservation, or disposition.

Choose the governed path
  • Add firm records to the appropriate client or matter repository
  • Transfer information to a client or another authorized recipient
  • Keep information preserved outside the DMS while a hold or other requirement remains
  • Approve disposition when no requirement remains
Move and confirm
  • Export approved firm records to the DMS or another governed repository
  • Confirm that the destination received the required information
  • Keep the departure population governed and accessible in Expireon until the transfer is complete
  • Record the decision, destination, and transfer status

Attorney transition and client governance FAQ

What is Attorney Transition and Client Data Governance?

Attorney Transition and Client Data Governance uses Legal Data Continuity to preserve a departing attorney's data, identify client and matter information that should remain with the firm, and move validated content into the appropriate governed repository before the source account is disposed of. 

What happens to a departing attorney's email and files?

The firm preserves the account data in an independent environment, searches it for client and matter information that was never filed into the document management system, validates what should remain with the firm, exports that content to the governed repository, and disposes of the remainder under firm policy. 

Can a law firm close a departing attorney's account before reviewing client information?

Preserving the account data separately allows the firm to close the account on its normal schedule while client data review continues, so account closure and governance review no longer depend on each other. 

Where should client information found outside the DMS go?

Validated client and matter information is exported into the firm's document management system or another approved governed repository. The continuity environment is a transition layer, not a permanent record system. 

Does the technology decide what belongs in the client record?

No. Search and classification narrow the preserved population so authorized firm personnel can evaluate it. The firm determines what constitutes the official client record. 

Preserve client information before routine account disposition

See how Cloudficient can preserve departing attorney data, identify information that requires continued governance, and transition validated client and matter content into your firm's governed systems.