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PSTCOMPLETE

From PST risk to Microsoft 365 governance

Discover, validate, and migrate PST files from endpoints, network shares, and home drives into Microsoft 365/Exchange Online or Expireon. Gain a complete view of your PST files, apply the right treatment to their contents, and reach a verified outcome.

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PST migration is more than moving files

PST files can be distributed across devices, shared drives, home directories, archives, and other storage. A complete migration must identify the population, resolve historical identities, assign each file a destination, and account for every outcome.

The population is distributed

File inventories and user reports may not reveal every PST. Discovery must account for duplicates, renamed copies, and files outside expected locations.

Historical identity can be unclear

PSTs may have been copied, renamed, or left behind by former employees. Map each file to the appropriate active user, former employee, shared function, or approved destination.

Destinations differ by purpose

PSTs may contain years of messages, attachments, calendar entries, and contacts. The right destination depends on how that information must be used after the migration.

Continuing requirements still apply

PST content may remain subject to legal holds, regulatory or client requirements, and records schedules. Those requirements must remain in force throughout the transition.

Coordination extends beyond transfer

User communication, destination preparation, scheduling, exception handling, validation, and final cleanup must be coordinated as part of the migration.

Exceptions must remain visible

Damaged, incomplete, inaccessible, or unsupported PSTs can interrupt processing. Keep every exception visible until it is resolved or approved.

Bring the remaining PST population under control

After users move to Microsoft 365, PST files may remain across laptops, network shares, home drives, and legacy storage. Until they are resolved, their contents can be difficult to inventory, search, and govern consistently.

What PSTComplete helps you do

  • Discover the population | Identify and inventory PST files across defined devices and storage locations.
  • Map identity and destination Associate each PST with the appropriate user, shared function, or approved destination.
  • Migrate approved content | Move selected content into systems where it can be accessed and governed.
  • Verified and close | Reconcile migration results, record exceptions, and complete cleanup through an approved process.
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One controlled path from discovery to completion

PSTComplete combines purpose-built PST migration technology with specialist managed delivery.

Locate every PST file

Scan approved locations to locate PST files across the organization.

  • Endpoints | PST files saved to user laptops and devices.
  • Network shares | PST files stored on shared drives across the organization.
  • Home drives | PST files kept in user home directories.
  • Connected storage | Archives and legacy storage where historical PST files often remain.

Built for enterprise PST volumes

PSTComplete brings PST remediation into one centrally managed workflow, migrating content directly from end-user devices to Exchange Online to reduce project timelines, conserve corporate bandwidth, and support enterprise scale.
Centralized migration control

Manage discovered files, ownership decisions, destinations, migration status, and exceptions, from one console.

Repeatable, controlled workloads

Organize migration into manageable groups based on location, user population, destination, priority, or other project requirements – applying consistent policies across workflows

Automated progress and exception tracking

Maintain visibility into completed work, active migrations, retries, unresolved exceptions, and remaining scope.

Endpoint agent migration

An agent deployed on end-user devices moves PST content directly to Exchange Online, without first collecting files to a central location. This allows large user populations to be migrated in parallel.

Coordinate large PST migrations without losing visibility

PSTComplete brings PST remediation into one centrally managed workflow, migrating content directly from end-user devices to Exchange Online to help reduce project timelines and corporate bandwidth demands while supporting enterprise scale.

Centralized migration control

Manage discovered files, ownership decisions, destinations, migration status, and exceptions from one console. 

Repeatable, controlled workloads

Organize migration into manageable groups based on location, user population, destination, priority, or other project requirements, applying consistent policies across workflows.

Progress and exception tracking

Maintain visibility into completed work, active migrations, retries, unresolved exceptions, and remaining scope.

Endpoint agent migration

An agent deployed on end-user devices moves PST content directly to Exchange Online without first collecting files in a central location. This allows large user populations to be migrated in parallel.

Verify Every Stage of the PST Migration

PSTComplete provides the visibility needed to compare the discovered PST population with the resulting migration outcome.
Exception Reporting
Identify files and items that could not be processed as expected, including the reason and current resolution status.
Complete Project Record
Maintain a centralized record of discovery, ownership, treatment, migration, exception, validation, and completion activity.
Verified Completion

Confirm that approved content has reached its intended destination before original PST files enter the final cleanup process.

Controlled Cleanup

Support the controlled removal of remediated PST files from their original locations.

Verify every stage of the migration

PSTComplete provides the visibility needed to compare the discovered PST population with the resulting migration outcome.

Exception reporting

Identify files and items that could not be processed as expected, including the reason and current resolution status.

Complete project record

Maintain a centralized record of discovery, ownership, treatment, migration, exception, validation, and completion activity.

Verified completion

Confirm that approved content has reached its intended destination before original PST files enter the final cleanup process.

Controlled cleanup

Support the controlled removal of remediated PST files from their original locations.

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LEGAL CONSIDERATIONS Keep obligations intact through the migration

PST files may contain information subject to legal hold, regulatory retention, records policies, investigations, or other continuing obligations. Those requirements should be understood before a PST is migrated or removed.

PSTComplete supports a controlled treatment process that allows the organization to:

  • Identify PST populations requiring legal, compliance, or records review.

  • Separate active-user content from historical or retained information.
  • Maintain traceability during migration.
  • Document exceptions and treatment decisions.
Direct PST content requiring governed retention to Expireon
Explore Expireon

Prepare the right destination for each PST

PSTComplete supports different destinations because the information contained in a PST does not always have the same purpose or requirements.
Microsoft 365

Move content associated with active users into Microsoft 365 when continued access is required. Before migration, confirm the target account, ownership mapping, available capacity, and approved migration population.

Expireon

Direct historical, compliance, leaver, or legally significant PST data to Expireon when it must remain governed and accessible for compliance and eDiscovery purposes outside an active user mailbox.

Combined destination strategy

Use Microsoft 365 and Expireon together when PST files contain a mixture of active-user content and information with different legal, retention, or operational requirements. PSTComplete applies the approved treatment instead of forcing every PST into the same destination.

What PSTComplete helps you achieve

 

Establish the true scope

Know what PST files exist, where they are located, who they belong to, and what condition they are in before migration decisions are finalized.

Apply the right treatment

Direct content according to ownership, business use, accessibility, retention, and legal requirements.

Reduce manual burden

Use automated workflows and specialist delivery to reduce the operational load placed on internal IT.

Strengthen data resilience and governance

Move historical mailbox information out of fragile, distributed PST files and into managed systems where retention, preservation, search, access, and disposition can be managed more consistently.

Bring your PST files under control

Establish the full scope, apply the right destination strategy, and complete PST remediation through one managed migration project.