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SECURITY AND PRIVACY

Protecting sensitive data across every workflow

Cloudficient protects your most sensitive data across legal, governance, and migration workflows with independently assessed controls, secure hosting, encryption, segmented access, and auditability.
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PROTECTING CUSTOMER INFORMATION

Security built into how Cloudficicent operates

Cloudficient combines independently assessed practices with technical controls designed to protect sensitive information and restrict unnecessary access.

  • Independently assessed security | Cloudficient utilizes OneTrust Certification Automation to manage and maintain its information security program.
  • SOC 2 Type 2 | Cloudficient is independently audited annually for SOC 2 Type 2 compliance covering all five Trust Services Criteria.
  • Secure hosting | Cloudficient uses Tier 4, ISO 27001-certified datacenters to host its solutions, providing established physical security and availability controls.
  • Encryption | Data is protected using secure transport mechanisms while in transit and encryption while at rest.
  • Segmented data access | Cloudficient solutions allow customer data access to be segmented from management portals.
  • Administration without data access | Our teams can administer relevant solutions without requiring access to sensitive or confidential customer information.

Security for sensitive workflows

Maintain control of how information Is managed

Legal, governance, and IT teams need a reliable record of the actions taken and confidence that information remains traceable from its source through to the intended outcome.
Auditability

Relevant user and system activities are recorded to support visibility, accountability, and a traceable record of applicable workflows.
Chain of custody and data integrity

Chain-of-custody tracking and validation processes help maintain the governance and integrity of information throughout applicable preservation, collection, and migration workflows.

Security and privacy resources

Cloudficient can provide additional information to support customer security and technical reviews.

Available resources include:

  • SOC 2 Type 2 audit report

  • Cloudficient security policies

  • Product security overviews
  • Data flow diagrams
  • Applicable hosting-provider assurance reports